Kotak Mahindra Bank has launched the country’s first artificial intelligence-powered voicebot in the banking sector.
The lender has integrated the voicebot Keya, which can understand both Hindi and English, with its phone-banking helpline.
Keya uses automatic speech recognition, natural language understanding and text-to-speech technology.
The lender has integrated the voicebot Keya, which can understand both Hindi and English, with its phone-banking helpline.
Keya uses automatic speech recognition, natural language understanding and text-to-speech technology.
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